Frequently Asked Questions

Project timelines vary depending on scope and complexity. A kitchen remodel typically takes 4-6 weeks, bathroom renovations take 2-4 weeks, while a full home renovation can take 3-6 months. We provide detailed timelines during the planning phase and keep you updated throughout the project.

Yes, we offer completely free, no-obligation estimates and consultations for all our services. Our experienced team will visit your property, discuss your vision and needs, take measurements, and provide a detailed, transparent quote within 48 hours. No hidden fees or surprises.

Absolutely. We are fully licensed contractors with comprehensive general liability insurance, workers' compensation coverage, and bonding. We can provide copies of our licenses and insurance certificates upon request. Your peace of mind and protection is our priority.

We stand behind our work with comprehensive warranties. Most projects come with a 2-year warranty on workmanship, and we use quality materials that often have manufacturer warranties as well. We also offer extended warranties on specific services. All warranty details are clearly outlined in your contract.

We handle all necessary permits and coordinate with local building departments and inspectors. Our team is familiar with local building codes and regulations, ensuring your project meets all requirements. We take care of the paperwork so you don't have to worry about it.

We accept various payment methods including cash, check, credit cards, and bank transfers. We typically work with a payment schedule that includes an initial deposit, progress payments throughout the project, and a final payment upon completion. All payment terms are clearly outlined in your contract.

We have established relationships with trusted suppliers that allow us to offer competitive pricing and quality materials. However, we're flexible and can work with materials you choose or help you source specific items. We'll guide you on quality, compatibility, and cost-effectiveness.

We maintain high standards of quality and cleanliness throughout every project. Our team conducts regular quality checks, uses protective coverings for your home, and cleans up daily. We also provide regular progress updates and photos so you can see the work being done even when you're not there.

We understand that construction projects can have unexpected discoveries or changes. We communicate immediately when issues arise, provide clear explanations, and offer solutions with updated timelines and costs. All change orders are documented and require your approval before proceeding.

Yes, we offer emergency repair services for urgent situations like water damage, structural issues, or safety concerns. We have a 24/7 emergency hotline and can often respond within hours. For non-emergency repairs, we typically schedule within 1-2 business days.

We proudly serve the greater Northern Virginia area including Fairfax, Arlington, Alexandria, Reston, McLean, Tysons, and surrounding communities. We can travel to other areas for larger projects - contact us to discuss your specific location.

Yes, we offer design consultation services and work closely with architects and designers. Our team can help with space planning, material selection, and design recommendations. We also have partnerships with local design professionals for comprehensive project planning.